For restaurants, cafes, and tearooms, managing table turnover efficiently is key to maximising revenue and enhancing the customer experience. Faster table turnover doesn’t mean rushing your guests; it means streamlining operations so your team can serve more customers while maintaining excellent service quality.
Easitill’s Hospitality Module is designed to help transform your restaurant operations, offering flexible, efficient, and customer-focused solutions tailored to your needs. Here’s how you can use its features to boost table turnover without compromising customer satisfaction.
Why Table Turnover Matters
High table turnover is vital for the financial success of many hospitality businesses. A faster table turnaround:
- Increases revenue by serving more customers during peak times.
- Reduces wait times, improving customer satisfaction.
- Optimises staff efficiency and reduces bottlenecks.
Let’s explore how Easitill’s Hospitality Module helps achieve these benefits.
1. Streamlined Order Processes
With Easitill’s three service modes, you can choose the best approach to suit your business model and customer flow:
- Wooden Spoon Mode: Customers order at the till and receive a number, enabling staff to quickly locate and deliver orders to the correct table. This minimises confusion and speeds up the service process.
- Table Service Mode: Staff take orders directly at the table using mobile devices, enhancing personalisation and saving time by sending orders straight to the kitchen or bar for preparation.
- Cafe Mode: Ideal for quick-service setups, customers order, pay, and receive their items immediately at the till, reducing queues and freeing up tables faster.
2. Flexible Order Printing
Easitill’s order printing system allows kitchen and bar staff to work more efficiently by receiving precise order details. This reduces errors and ensures meals are prepared and delivered promptly, leading to quicker table turnover.
3. Customisable Meal Modifiers
Accommodating customer preferences is easy with customisable meal modifiers. Whether it’s allergy-friendly options, small portions, or specific requests, orders are processed faster and more accurately, saving time and reducing delays.
4. Takeaway and Small Portion Pricing
Under the food tab, Easitill allows you to set takeaway and small portion pricing with their own VAT rates, including an option for a takeaway small portion. This feature enables one product to be sold at different price points and VAT rates, making it easier for food sellers to provide child or half portions and offer takeaway options that comply with VAT laws under one product.
This simplifies the sales process, avoiding the need for multiple products and reducing confusion during checkout. Additionally, the system can prompt operators at the start of the sale to ask if an order is for takeaway or eat-in and set the default selection for items to the correct one. This not only avoids mistakes but also speeds up the process by reducing the workload on the operator.
5. Host Desk Overview
The Host Desk Overview feature gives you real-time visibility of table status. You can see which tables are occupied, which are ready to be cleaned, and which are available, enabling hosts to seat new guests quickly and efficiently.
6. Split Bills and Payment Flexibility
Group dining often involves splitting bills, which can delay table turnover. Easitill simplifies this process with a Split Bill feature, ensuring fast and hassle-free payments. Combine this with contactless payment options to further speed up checkout.
7. Takeaway/Eat-In Modes
With flexible takeaway and eat-in modes, your team can handle diverse customer needs seamlessly. For instance, customers dining in during peak hours can enjoy faster service, while takeaway orders don’t disrupt the dining flow.
8. Real-Time Stock Display
Provide staff with a real-time view of menu items, enabling them to process orders efficiently and avoid delays caused by unavailable dishes. This feature ensures smooth kitchen operations and helps prevent customer disappointment by avoiding situations where items are unavailable.
9. Improved Team Coordination
From real-time layaways to flexible till management, Easitill enables better communication and coordination among staff. When everyone is on the same page, service becomes faster and smoother.
Deliver Exceptional Service with Easitill
Improving table turnover isn’t just about speed—it’s about creating a seamless dining experience that leaves customers satisfied and eager to return. Easitill’s Hospitality Module is your partner in achieving this balance, offering tools to enhance efficiency while maintaining the personal touch your customers love.
Whether you’re running a bustling cafe, a sophisticated restaurant, or a cozy tearoom, Easitill provides a tailored solution to simplify operations and drive success.
Ready to transform your hospitality business? Contact us today to learn more about the Easitill Hospitality Module and how it can work for you.
